Policies

At Cook’s Creek Cabins we ask that our guests respect the policies we have set. These policies have been set to make cabin stays at Cook’s Creek Cabins the best experience possible for all of our guests.

Minimum Age
You must be 21 years of age or have a parent or guardian staying in the cabin with you, in order to rent a cabin.

Cancellation
If you need to cancel, there will be a $25 processing fee if it is more than 14 days in advance.
 
If it is 8-14 days in advance, there will be $25 processing fee plus 50% of your total scheduled stay.
          
If you cancel 7days or less, there will be a $25 processing fee plus 100% of your total scheduled stay.

Damages
We reserve the right to charge your credit card for any damages or excessive cleaning from your stay. If you notice any problems upon checking in, please let us know right away to avoid any damages being charged to your account.

Amenities
Occasionally appliances, hot tubs, fireplaces, etc… can malfunction. We will service and restore these amenities as quickly as we can, but will not make any rental concession for time without these items. Likewise, loss of electricity, water, or other “Acts of Nature” that are outside of our control will not result in a refund of any monies paid. Due to cleaning and servicing, hot tubs are sometimes not up to full temperature at the time of check in and may need several hours to heat. We ask that you follow all guidelines and policies regarding use of amenities in order to keep them functioning at peak efficiency. Failure to do so may result in damage or excessive cleaning charges.

Bugs
Please be aware that you are coming to stay in the middle of the woods. While we have our cabins treated on a regular basis, it is likely that you will see bugs during your stay. We are not able to refund your reservation if you see bugs or spiders during your stay.

Hunting, Weapons, Firecrackers, ATV's
Absolutely no hunting, weapons of any kind (including paintball or air guns) are permitted on our cabin property. Likewise, we do not allow ATV's or firecrakers to be used at our location.

Payment
A deposit of 50% is due to hold your reservation and the remaining amount will be charged to your credit card 7 days prior to your stay. We accept MasterCard, Visa and Discover.

Smoking
Smoking is not allowed inside the cabin, but you are welcome to smoke outside or on the deck/porch. Ashtrays are provided for your use. Smoking in the cabin will result in a $200 charge.

Pets
Pets are not allowed on our property. Although we do love pets, due to the extra cleaning involved, we are not able to accommodate them.

Occupancy
Please limit the number of guests to the maximum occupancy of the cabin (5) and to the number of guests included in your reservation. We do not allow additional visitors. You will be charged for any additional guests, and may be asked to leave without refund if you exceed the maximum occupancy of the cabin.

No refunds will be made in the event a person is required to vacate the premises because of disruptive conduct or failure to follow our rental guidelines and policies.

 
 
 
 
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